Updated 30 October 2026
Cash on delivery
You pay in cash, in dirhams, to the courier, when you receive the parcel. There is no online payment on the site: no bank card and no bank transfer.
You may check the outside condition of the parcel (intact packaging) before paying.
Free delivery
- Delivery is free anywhere in Morocco, with no minimum order.
- After you place your order, we call you (or message you on WhatsApp) to confirm it.
- Preparation: 24 to 48 h after confirmation for ready-to-fit kits.
- Estimated delivery time: 2 to 5 working days in major cities, 5 to 10 working days in more remote areas.
- The parcel is delivered by a partner carrier. The courier contacts you before coming by.
Delivery times may be longer in the event of circumstances beyond our control (bad weather, strikes, peak periods).
If delivery fails
If you cannot be reached, the courier will contact you again for a new delivery attempt. The parcel may then be held at a nearby drop-off point. If we have no news from you after 7 days, the order is cancelled.
Orders refused at delivery without a reason are costly for a small workshop: please only order if you are sure you can receive the parcel.
Returns and refunds
- You have 7 days from receipt to tell us that you want to return a ready-to-fit kit.
- The kit must be unfitted, undamaged and in its original packaging.
- Return shipping costs are paid by you, unless the mistake is ours.
- Once the kit has been received and checked, the refund is made within 5 working days, by bank transfer to a Moroccan account or by mobile money transfer.
What cannot be returned
- Custom-made kits (design, dimensions or colours made to your request).
- Kits that have already been fitted, even partially.
Faulty product or mistake on our part
If the kit has a manufacturing defect, or if you receive a different product from the one you ordered, we cover the return and either send you the correct kit or give you a full refund.
How to make a request
Write to us on WhatsApp or at the workshop's email address with your order number, photos of the kit and its packaging, and the reason for your request. We reply within 48 h.